Customer Support Hours | Observed Holidays

Created by James Rhodes, Modified on Tue, 5 May at 2:58 PM by James Rhodes

Customer Support Hours


Monday–Friday, 10:00 AM–5:00 PM CST (Closed weekends and holidays) 


We aim to respond within 1–3 business days. Our Customer Support team is made up entirely of real people who are here to help. We appreciate your patience and kindness as they assist you.


Holiday Schedule


Our offices are closed on the following holidays:


New Year’s Day | Memorial Day | Fourth of July | Labor Day | Thanksgiving | Christmas Day


We are also closed from December 26 through January 3 to allow our team time with their loved ones. During this period, messages may be checked periodically, but response times may be slower. Regular support hours resume January 4.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article